KORA Covid Safety Guidelines

Safety Guidelines for Covid-19

We all want to stay safe, and to do that we need to work together.

Kora is committed to the safety and wellbeing of our Hosts and Cooks. Please take personal and community responsibility during this time to protect ourselves from exposure to the coronavirus. If we each do our part, we are confident that we can all enjoy delicious, home cooked food in the comfort of our homes.

As we care for each other during this time, we strongly encourage you to follow CDC guidelines to protect yourself and the CDC guidelines to clean your home.

Recommendation: Host should not book a Cook, and Cooks should not accept bookings if you or any member of your household is immunocompromised or at high risk for severe illness. Please refer to the CDC for more information.

Wear a mask

Wash hands

6 ft apart

We ask Hosts to:

Take temperature for all household members at the beginning of each booking session. Cancel session if fever is over 100.5° F for any member of the household. A Host will not be charged for late cancellations under these circumstances.
Confirm no known exposure to COVID-19
Confirm all household members have been symptom free for a minimum of 14 days prior to your scheduled booking session
Thoroughly clean the kitchen prior to the Cook’s arrival – wipe down all counters, appliances and faucet handles with disinfectant
Have cleaning supplies readily available on the kitchen counter for Cooks to use
Maintain social distance (minimum of 6 feet) from the Cook during the booking session
Wear a face mask when interacting with the Cook
Have all ingredients and serveware readily available on the counter for the Cook to access

We ask Cooks to:

Take temperature at the before each booking session. Cancel session if fever is over 100.5° F .
Confirm symptom free for a minimum of 14 days prior to your scheduled booking session
Confirm no known exposure to COVID-19
Practice the following hygiene practices:
- Wear PPE (“Personal Protective Equipment”) during the entire booking session, upon entry into the Host’s home. PPE should NOT be reused for future bookings and discarded after the booking. PPE includes, but not limited to:
  - Face mask (covers both your mouth and nose)
  - Hair/Beard net
  - Gloves
  - Shoe Covers
- Leave outerwear at the door
- Thoroughly wash hands throughout the session. We recommend you wash your hands thoroughly every 30 minutes
- Wipe down all counters, appliances and faucet handles at the beginning and end of the session – Host to provide cleaning supplies
- Make NO physical contact with the Host or members of the Host household (eg. hand shakes, hugs, fist bumps)
- Maintain social distance (minimum of 6 feet) from the Host and household members

FAQS

What do I do if a Cook arrives at my home and does not have the necessary PPE?

To add a new question go to app settings and press "Manage Questions" button.
Can my Cook just cook at their home and deliver the food to me? Or can I pick up the food from them?

Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library

What do I do if a Cook arrives at my home and does not have the necessary PPE?

To add a new question go to app settings and press "Manage Questions" button.
Can my Cook just cook at their home and deliver the food to me? Or can I pick up the food from them?

Yes! To add a picture follow these simple steps: Enter App Settings Click the "Manage Questions" button Click on the question you would like to attach a picture to When editing your answer, click on the picture icon and then add an image from your library

Consider getting a free COVID-Ready certification from National Domestic Workers Alliance.